Product support, configuration to meet Client's needs and expert
advice is available as part of Claremont Control's flexible
consultancy support service that can be tailored to meet individual
business's requirements.
Software support is increasingly recognised by users as an
essential part of their system rather than as an afterthought or
add-on. Like many products of an intangible nature, support may
seem to be an unnecessary extra - but when required the need is
urgent and it's very comforting to know it is there.
Support ensures that the capabilities of a system are understood
and maximised as quickly and efficiently as possible. Claremont
Controls provides full support for its range of Hornet software
products. Not only are answers to questions provided quickly but
advice and assistance are also given to ensure a rapid and
thorough understanding of the system.
Wide experience in the application of the systems has been
gained by the Support team as the result of the widespread use of
Hornet systems in many industries around the world. This
experience compliments the in-depth knowledge of the systems which
clients expect from the company as authors of the software
systems.
